Ashish B.

Customer-focused and results-driven professional with experience in customer support, operations, and client servicing. Seeking an opportunity in a growth-oriented organization where I can leverage my expertise in chat support, email support, and voice process, while contributing to customer satisfaction and business success. • Over 7+ years of experience in BPO / KPO / Customer Support Industry • Skilled in inbound & outbound calling, chat support, and email handling • Experience working with international clients (US-based processes) • Strong ability in customer issue resolution, escalation handling, and CRM tools • Proven track record of maintaining high customer satisfaction (CSAT)