S
Swaraj K.
Serve as a primary Quality Auditor 1.5 yrs experience
New Delhi, Delhi · Profile SKND0TN4A3XP
Experience1.5 yrs experience
EducationMBA
LocationNew Delhi
Notice period—
Profile summary
Dynamic Operations professional with 1.5 years of experience specializing in legal back-office workflows, quality auditing, and process optimization. Progressed from Process Analyst to Process Expert, demonstrating a strong track record in team mentoring, creating Standard Operating Procedures (SOPs), and spearheading cross-training initiatives. Adept at handling high-volume collections data and conducting primary research for government-level projects. Seeking to leverage an MBA in Operations and strong leadership capabilities to drive accuracy and performance efficiency.
Key skills
OPERATIONSTECHNICALProcess ManagementCRMQASOP Creation & UpdatesDebtSystemsDigital Marketing ToolsDataRecovery WorkflowsAnalytical Problem Consolidation
Languages
English · Hindi · Bengali
Certifications
- Digital Marketing: E-learning Course Completion via Google Garage.
- Advanced Excel: Successfully completed certification through Skill Course.