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C2- Manager- DEX

Virtuoso Staffing Solutions Pvt. Ltd. Verified employer

Actively hiring · Posted 1mo ago · JEV26090AB26BAEE4

SalarySalary not disclosed
Experience4–9 yrs
LocationBengaluru, Chennai, Kolkata, Noida, Karnataka, Tamil Nadu, West Bengal, Uttar Pradesh
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryIT - INFORMATION TECHNOLOGY , HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
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Job description

Manage DEX operations, performance, and service delivery. Monitor KPIs, SLAs, workflows, and escalations. Lead teams, coaching, performance reviews, and development. Drive process improvements and operational efficiency. Coordinate with IT and business teams to resolve issues.

Key skills

DEXTeam ManagementService DeliveryKPISLAIT OperationsEscalation ManagementProcess ImprovementPerformance Management

How to apply

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