Telemarketing Executive

Telemarketing Executive

Posted by Adeptuz Management Solutions

Delhi / NCR

Posted: imported by Jeevika

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This role also includes ensuring customer satisfaction on call and facilitating up-selling and cross-selling opportunities.Key Responsibilities:01) Make outbound calls to customers and persuade them to register their businesses on the company's portal.02) Generate appointments with customers for the field sales/marketing executives.03) Educate customers about the services, paid/premium plans, and their benefits.04) Understand customer needs and suggest services related to business advertising.05) Convert free listings to paid listings and to premium paid listings.06) Achieve sales targets and upsell products/services wherever possible.07) Generate leads through cold calling and other lead generation techniques.08) Build rapport with customers and convert leads into paid customers.09) Maintain a record of calls and sales and note useful information.10) Maintain a database of potential customers and follow up with them regularly.11) Understand customer concerns, issues, and queries (if any) respond & direct them appropriately.12) Refer escalations & questions to respective team, if required for prompt closure. Desired Candidate Profile:01) Educational Qualification: Undergraduate / Graduates are eligible to apply for the role. Candidates pursuing degree or post-graduation are also welcome to apply.02) Work Experience: Minimum 06 Months to 02 Years in telemarketing / telesales.03) Prior experience in a outbound telemarketing /telesales process would be highly desirable.04) Notice Period: Candidates who can join immediately or in 10 or 15 days would be considered favorably.05) Salary Range: 2.0 to 3.0 Lacs Per Annum / 16,000 to 25,000 Per Month.06) Communication and Languages: Excellent interpersonal and communication skills in English and Hindi.07) Confident, attentive, and active listener.08) Pleasant voice with telephone etiquette that creates a positive interaction.09) Ability to work efficiently under pressure.10) Working knowledge of computers, coupled with the ability to comprehend and follow instructions.11) Adept at typing with accuracy and speed.Working Days: 6 Days Per WeekExperience: Minimum 06 Months to 02 Years in telemarketing / telesales Qualification: 12th / Undergraduate / GraduateJob Reference Code: AIMS-JTDL-TLMKTGEX-241205Role: Business Development Executive (BDE),Industry Type: IT Services & Consulting,Department: Sales & Business Development,Employment Type: Full Time, PermanentRole Category: BD / Pre SalesEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with ‘‘ are preferred keyskillsOutbound CallingUpsellingOutbound CallsTelesalesCold CallingCustomer SatisfactionVoice ProcessTele MarketingTelemarketingInterpersonal SkillsAbout companyAdeptus Solution, Inc. provides solutions and services that helps our customers implement technology innovations, improve efficiencies and reduce cost. Headquartered in Leesburg, Virginia, Adeptus Solutions implements solutions using Project Management Institute (PMI). Adeptus Solutions is an ISO 9001:2015, ISO/IEC 27001:2013 certified firm, and is appraised for its federal division at CMMI Level III for Services.Our services are organized in four areas: Information Technology SolutionsProgram Management, Operations and Support Business Intelligence, Data Analytics and Data Modeling Training and Curriculum DevelopmentCompany InfoAddress:.Beware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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