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Service Desk Analyst – Avature

AMH Services Verified employer

Actively hiring · Posted 1mo ago · JEV26091D4CD5ECB7

SalarySalary not disclosed
Experience2–5 yrs
LocationGurugram, Haryana, Haryana
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryIT - INFORMATION TECHNOLOGY
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Job description

Provide first-level IT support and troubleshoot hardware, software, operating systems, and workplace tools. Prioritize and resolve user requests while maintaining accurate service desk records and tickets. Install, configure, upgrade, and maintain desktops, laptops, peripherals, and related systems. Apply security policies, maintain confidentiality, and escalate complex technical issues appropriately. Deliver customer-focused support and collaborate with IT teams to improve service quality.

Key skills

Service DeskIT SupportTroubleshootingWindowsmacOSUbuntuHardware SupportTicket ManagementIT Security

How to apply

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