Customer Support Associate - RBL Bank Banking Process Malad Office

Customer Support Associate - RBL Bank Banking Process Malad Office

Posted by RBL Bank

Mumbai,Mumbai (All Areas)

Posted: imported by Jeevika

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Mumbai( Malad, Malad East, Malad West ), Mumbai (All Areas)Posted: 2 weeks agoOpenings: 10Applicants: 100+Customer Support Associate - RBL Bank Banking Process Malad OfficeRBL BankPosted by Hirva Hr SolutionsJob descriptionCustomer Support role with RBL Bank in Malad. Handle customer queries, complaints and service requests, provide timely resolution and ensure excellent customer experience. Candidates with 2–5 years’ experience preferred.Required Candidate profile2–5 years’ experience in customer service/support, preferably banking or BFSI. Good communication, problem-solving and customer-handling skills. Location: Malad.Role: Customer Success Associate,Industry Type: Banking,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Customer SuccessEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer SupportInbound ProcessBPOCustomer ServiceSolving QueriesInbound CallsCallingCustomer SatisfactionBPO VoiceVoice ProcessComplaint HandlingVoice SupportCSEBanking VoiceTelecallingCustomer CareBPO Customer ServiceDomestic ProcessResolutionAbout companyRBL Bank (formerly Ratnakar Bank Limited) is one of India's leading private sector banks. Headquartered in Mumbai, it offers services across five verticals.Beware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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