Customer Service Associate

Customer Service Associate

Posted by Mid-Sized Firm in BPO Domain

Pune

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginCustomer Service AssociateTech Mahindra3.346.7K Reviews0 - 4 years2.5-5.5 Lacs P.A. PunePosted: 1 week agoOpenings: 1Applicants: 100+Customer Service AssociateTech Mahindra3.346.7K ReviewsJob descriptionRoles and ResponsibilitiesProvide exceptional customer service by responding to customer inquiries, resolving issues, and addressing concerns in a timely manner.Build strong relationships with customers through personalized interactions, empathy, and active listening.Identify opportunities to upsell/cross-sell relevant products or services based on customer needs and preferences.Maintain accurate records of customer interactions using CRM software (e.g., Salesforce) to track progress and trends.Collaborate with internal teams (e.g., sales, marketing) to resolve complex customer issues.Good Handling customer experience Ready to work for rotational shifts & Week Off Contact Person - HR Bakhtiyar Contact Number - [hidden] Share resume on whatsapp (No calls )Role: Customer Service,Industry Type: BPM / BPO,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer ServiceCustomer RelationshipCustomer SupportCustomer ExperienceCustomer SatisfactionCustomer RetentionRetentionAbout companyTech Mahindra Business Services is a subsidiary of Tech Mahindra which is a part of the Mahindra Group. Tech Mahindra is a USD 4.9 billion company with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies. Their Business Process Outsourcing arm is called Tech Mahindra Business Process Services which provides Next Gen Digital Customer Experience & Back Office services across industries, which include Communication, Media & Entertainment, Retail & CPG, Healthcare & Life Science, Banking & Financial Services, Transport, Hospitality & Logistics and Manufacturing & Utilities. Company InfoAddress:SHARDA CENTRE, SHARDA CENTRE, OFF KARVE ROAD, ERANDWANA, Pune,, Maharashtra,, PUNE, Maharashtra, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreSimilar jobsCustomer Care Executive BY APNoBroker3.02845 reviewsBengaluruCustomer SatisfactionCustomer ExperienceCustomer RetentionCustomer EngagementRetentionCustomer careApEngagementPosted 20 Days AgoCustomer Care ExecutiveCore Minds Tech SolutionsPosted by Core Minds Tech SolutionsGreater Noida(Kasna)Customer SupportCustomer ServiceCustomer SatisfactionComplaintsCustomer RelationshipCustomer ExperienceCustomer CareCustomer RetentionAfter Sales ServiceSales ServiceSalesAftersalesPosted 1 Day AgoCustomer Support ExecutiveQuick Ride2.868 reviewsBengaluruCustomer SupportCustomer SatisfactionVoice ProcessCustomer RelationshipEnglishCustomer ServiceCustomer ExperienceCustomer RetentionHindiCustomer ManagementRelationshipRetentionPosted 1 Day AgoCustomer Care ExecutiveQuality Enviro Engineers Limited5.03 reviewsGhaziabad(Sanjay Nagar)Customer SupportCustomer CareComplaintsAfter Sales ServiceSales ServiceCustomer RelationshipCustomer ServiceCustomer ExperienceCustomer SatisfactionCustomer RetentionServicingPosted 21 Days AgoCustomer Care Executive by HSNoBroker3.02845 reviewsBengaluruCustomer ServiceUpsellingCross SellingCustomer SupportCustomer ExperienceCustomer SatisfactionCustomer careHsSellingPosted 13 Days AgoRoles from top companiesCustomer Support ExecutiveMid-Sized Firm in BPO Domain0-1 Yrs1-5 Lacs P.A.PuneHiring for one of these companies13h agoOperations ExecutiveBig 4 Consulting Firm1-5 Yrs1-4 Lacs P.A.PuneHiring for one of these companies5d agoRegister to unlockJobs you might be interested inTech Mahindra is Hiring!!Tech Mahindra3.346660 reviewsPune(Yerwada)Posted 28 Days AgoTech Mahindra is Hiring!!Tech Mahindra3.346660 reviewsPune(Yerwada)Posted 12 Days AgoTech Mahindra HiringTech Mahindra3.346660 reviewsPunePosted 12 Days AgoWalk-in Travel ExecutiveAkash Anand PadilePune(Nanded City)Posted 12 Days AgoCustomer Support RepresentativeTech Mahindra3.346660 reviewsPune(Hinjewadi Rajiv Gandhi Infotech Park)Posted 27 Days AgoReviewsView all46.7K employee reviews2.0rated by Customer Service Associate in KolkataLikesOn time Salary. Flexible timing.DislikesUnnecessary workload on efficient employees. Manipulative behaviour of Hr and Managers. Constant fear in the mind of employees regarding target and job security. Didn't like workculture in compare to what we shown from outside. Etc. Thanks.Read full reviewFollow Tech Mahindra to receive the latest job postings and alerts2836.7k followersPowered bySalary insightsCustomer Service Associate in Tech Mahindra typically earns between₹2.7 - ₹3 L/yrSee detailed salary breakupPowered byBenefits & PerksView all3.6K employees reported these benefitsLearning & Development SupportHealth & Wellness SupportTransport / Travel SupportFree MealPerformance BonusRelocation AssistancePowered by

Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches.

Home Jobs in PuneIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses