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US Soft Collection (International Voice Process)

iEnergizer Verified employer

Actively hiring · Posted 1mo ago · JEV26094B7DC8ECDA

SalarySalary not disclosed
Experience2–5 yrs
LocationNoida, Uttar Pradesh
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
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Job description

Contact customers to collect outstanding payments while maintaining a professional approach. Negotiate payment plans and resolve billing-related queries. Update customer accounts and collection records in CRM systems. Follow collection policies and ensure compliance with company guidelines. Achieve collection targets while delivering excellent customer service.

Key skills

Soft CollectionsInternational Voice ProcessUS ProcessCustomer ServiceDebt CollectionPayment Follow-upNegotiationCRMCollections Executive

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