Customer Support Executive – Hindi Speaking

We are hiring a Customer Support Executive / Customer Experience Specialist for a leading financial services company in Kochi. Key Responsibilities: • Handle inbound customer calls and queries professionally. • Assist customers with account-related queries, transactions, trading processes and financial products. • Resolve customer complaints and service requests promptly. • Coordinate with internal teams for timely resolution of customer issues. • Guide customers regarding products, services, account opening and trading processes. • Maintain accurate customer interaction records in CRM. • Follow company policies, regulatory requirements, data privacy and confidentiality standards. Customer_Support_Executive_Cust… Requirements: • Bachelor’s Degree • Hindi speaking candidates required • Good English communication skills • Excellent customer service and client-handling skills • Knowledge of financial markets, trading and investment products • Good problem-solving and analytical skills • Comfortable working with CRM and digital platforms Customer_Support_Executive_Cust… Job Location: Padivattom, Kochi Job Type: Full-Time | Work From Office