Customer Relations Executive

Customer Relationship Executive (CRE) – Job Roles & Responsibilities Position: Customer Relationship Executive (CRE) Key Responsibilities: - Develop a thorough understanding of the company's products, services, and business model. - Explain product features, benefits, and investment opportunities to prospective customers in a clear and professional manner. - Motivate and guide potential clients to take up the company's dealership, franchise, or investment opportunities. - Conduct regular follow-ups with leads through calls, WhatsApp, emails, and meetings until the deal is successfully closed. - Build and maintain strong relationships with prospective and existing clients to ensure a positive customer experience. - Achieve monthly sales targets by converting qualified leads into successful dealership or franchise partners. - Maintain accurate records of customers - Coordinate with internal departments to ensure smooth onboarding and support for new franchisees and investors. - Represent the company professionally while promoting its brand values and business opportunities. Primary Objective: To qualify the given leads, convert them into dealership, franchise, or investment partners, and contribute to the company's business growth through effective customer engagement and relationship management. interactions, follow-ups, and sales progress in the CRM system.