Hiring For 12th Pass Freshers - Airport Ground Staff

As an Airport Ground Staff in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your key responsibilities will include:- Passenger Check-in Support: Assisting passengers with the check-in process by verifying their documents, printing boarding passes, and ensuring baggage is tagged correctly.- Baggage Handling: Coordinating the safe loading and unloading of baggage to ensure timely and accurate deliveries, while maintaining a neat working area.- Customer Assistance: Providing information and guidance to passengers regarding flight schedules, terminal facilities, and baggage claim procedures to enhance their travel experience.- Safety Checks: Conducting routine checks of equipment and areas within the airport to ensure compliance with safety regulations and protocols.- Handling Queries: Addressing passenger queries and concerns professionally and promptly to maintain a high level of customer satisfaction.To excel in this role, you should meet the following requirements:- Educational Qualification: Completion of 12th grade is mandatory; candidates with relevant coursework in hospitality or travel are preferred.- Communication Skills: Strong verbal and written communication skills in English and local languages are essential for effectively interacting with passengers and team members.- Customer Service Orientation: A friendly demeanor with a willingness to assist passengers is crucial for providing exceptional service.- Teamwork Ability: Willingness to work cooperatively with colleagues in a fast-paced environment to meet deadlines.- Adaptability: Ability to adapt to changing situations and handle challenging scenarios with composure. This full-time role requires a commitment to working from the office at the airport, with a primary focus on helping travelers from the moment they arrive until they board their flights.Experience0 - 1 YearsNo. of Openings25Education12th PassRoleAirport Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationkolkata