Customer support Executive

2+ years of experience in customer support, preferably within the cryptocurrency or fintech industry.Strong communication skills (both verbal and written) with a customer-first approach.Ability to troubleshoot and resolve issues efficiently and professionally.Proficiency in using support software, CRM tools, and ticketing systems.Strong problem-solving skills and attention to detail.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Flexibility to work in rotational night shifts as required.