Desktop Support Engineer in Kolkata at Isourse

Key Responsibilities:1. Provide technical support for desktops, laptops, printers, and peripherals.2. Install, configure, and maintain operating systems (Windows, Linux, Mac).3. Troubleshoot hardware and software issues promptly.4. Manage user accounts, permissions, and access in Active Directory.5. Support network-related issues, including LAN, Wi-Fi, and VPN connectivity.6. Install and configure applications and security tools.7. Perform system upgrades, patches, and regular maintenance.8. Maintain IT asset inventory and documentation.9. Provide remote and on-site support to users.10. Coordinate with vendors for hardware repairs and replacements. .