Customer Service Associate

About the job:We are looking for a confident, enthusiastic, and target-oriented Customer Service Associate to join our team. The role involves managing B2B clients, understanding their business requirements, presenting suitable 360 digital marketing solutions, and converting qualified prospects into successful business deals. This is a client-facing sales role, ideal for someone who enjoys communication, relationship building, and achieving targets.

Key Responsibilities:

1. Connect with and understand the requirements of B2B clients.

2. Explain and pitch our 360 digital marketing services.

3. Build and maintain strong relationships with prospective and existing clients.

4. Follow up with potential clients and convert opportunities into successful closures.

5. Understand client business goals and recommend suitable digital marketing solutions.

6. Coordinate with internal teams to ensure a smooth client experience.

7. Maintain regular follow-ups and update sales/client records.

8. Work towards assigned sales and conversion targets.

What We Offer:

1. Attractive salary package.

2. Good incentives on every successful closure.

3. No pro-rata-based salary.

4. Salary credited on time.

5. Freshers can apply.

6. Open to both male and female candidates.

7. Healthy work-life balance.

8. Growth and learning opportunities.

9. Professional and supportive work environment.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Delhi onlySalary:₹ 3,00,000 - 3,50,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:English Proficiency (Spoken)Other Requirements:1. Graduates only.2. Freshers and candidates with relevant experience can apply.3. Candidates with good communication, persuasion, and interpersonal skills will be preferred.4. Candidates should be comfortable with sales, client interaction, follow-ups, and target-based work.5. Only candidates who are genuinely interested in the role should apply.About Company:Webpulse Solution Private Limited is an awarded best web designing, digital marketing & branding company in India. Headquartered in New Delhi with branch offices in the UK & Australia, the company is serving 5000+ clients from all over the world. Major services offered by the company are corporate web designing, e-commerce website designing and development, CRM development, digital marketing, SEO services, B2B & B2C portal development, social media optimization & marketing, logo & brochure designing & branding services.

Responsibilities

We are looking for a confident, enthusiastic, and target-oriented Customer Service Associate to join our team. The role involves managing B2B clients, understanding their business requirements, presenting suitable 360 digital marketing solutions, and converting qualified prospects into successful business deals. This is a client-facing sales role, ideal for someone who enjoys communication, relationship building, and achieving targets.

Key Responsibilities:

1. Connect with and understand the requirements of B2B clients.

2. Explain and pitch our 360 digital marketing services.

3. Build and maintain strong relationships with prospective and existing clients.

4. Follow up with potential clients and convert opportunities into successful closures.

5. Understand client business goals and recommend suitable digital marketing solutions.

6. Coordinate with internal teams to ensure a smooth client experience.

7. Maintain regular follow-ups and update sales/client records.

8. Work towards assigned sales and conversion targets.

What We Offer:

1. Attractive salary package.

2. Good incentives on every successful closure.

3. No pro-rata-based salary.

4. Salary credited on time.

5. Freshers can apply.

6. Open to both male and female candidates.

7. Healthy work-life balance.

8. Growth and learning opportunities.

9. Professional and supportive work environment.