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Manager - Process Re Engineering

PwC Verified employer

Actively hiring · Posted 14d ago · JEV26103658E13823

SalarySalary not disclosed
Experience13–17 yrs
LocationBangalore, Karnataka
Work modeRemote · Full time
Openings1
IndustryBFSI

Job description

Role Summary

Seeking a Process Reengineering Consultant through its consulting partners to support operational diagnostics and process transformation across BX functions.

The role requires a consultant who can probe complex operational workflows, model endtoend processes, identify inefficiencies and control gaps, and design scalable futurestate processes. The consultant will work closely with stakeholders across operations, fund administration, finance, risk, compliance, and technology.

Key Responsibilities

Conduct process discovery and diagnostic assessments across BX functions.

Lead stakeholder interviews and workshops to understand workflows, operational pain points, and control gaps.

Develop endtoend currentstate process maps using BPMN or equivalent modeling frameworks.

Identify bottlenecks, manual touchpoints, operational risks, and inefficiencies within existing processes.

Perform root cause analysis to determine drivers of operational issues.

Design futurestate processes and operating model improvements that enhance scalability, governance, and efficiency.

Identify opportunities for automation, digitization, and process standardization.

Support operational transformation initiatives, including implementation planning and change management.

Produce structured consulting deliverables including process maps, diagnostic reports, and executive presentations.

Visualize and analyze how business processes interact with underlying systems and data flows, identifying integration points, system dependencies, and opportunities to improve process efficiency through better system alignment.

Required Experience

713 years of experience in process improvement, operational transformation, or management consulting.

Strong exposure to financial services operations (asset management, private equity, banking, or similar).

Handson experience with process mapping, operational diagnostics, and workflow redesign.

Experience identifying process inefficiencies, operational risks, and control gaps in complex organizations.

Familiarity with process modeling tools such as Visio, Signavio, ARIS, or Lucid chart.

Preferred Domain Exposure

Experience in one or more of the following areas:

Alternate Investments

Fund accounting / fund administration

Trade lifecycle and settlements

Portfolio reporting and analytics

Client onboarding / KYC / AML

Reconciliations and financial controls

Regulatory and compliance processes

Primary Skills

Business process discovery and operational diagnostics

Process reengineering and workflow redesign

Strong collaboration with business stakeholders and operations teams

Process modeling and documentation (BPMN, SIPOC, value stream mapping)

Root cause analysis and structured problem solving

Stakeholder interviews, workshops, and facilitation

Identification of process inefficiencies, bottlenecks, and control gaps

Secondary Skills

Financial services knowledge (fund administration, trade lifecycle, etc.)

Operational risk and control assessment

Data analysis and performance metrics evaluation

Identification of automation opportunities (RPA, workflow tools, STP)

Change management and process adoption support

Documentation of SOPs and process governance frameworks

Transformation roadmap and operating model development

Preferred Qualifications

Lean Six Sigma (Green Belt / Black Belt) or similar process improvement certification.

Prior experience working in consulting engagements with financial institutions.

Exposure to automation or digital initiatives (RPA, workflow tools, STP). .

Key skills

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