Customer Care Executive

Job highlights

• Annual Bonus, Flexible Working HoursJob DescriptionHandle customer queries and concerns through live chat.Provide accurate information and resolve customer issues professionally.Maintain high standards of customer service and customer satisfaction.Ensure timely responses and meet quality and productivity targets.Maintain proper documentation of customer interactions.Follow company policies, process guidelines, and escalation procedures.Show moreJob roleWork locationDigitech callsystem pvt ltd, C-15, Phase 7 Mohal

Handle customer queries and concerns through live chat. Provide accurate information and resolve customer issues professionally. Maintain high standards of customer service and customer satisfaction. Ensure timely responses and meet quality and productivity targets. Maintain proper documentation of customer interactions. Follow company policies, process guidelines, and escalation procedures.