Customer Service Associate

Key responsibilities:

1. Handle inbound and outbound customer calls and digital service requests.

2. Assist with funds and securities movement-related queries.

3. Coordinate with Operations, Risk/Compliance, and Product teams for complex issues.

4. Resolve queries related to Demat/DP accounts, holdings, balances, statements, and corporate actions.

Other requirements

1. Graduate in any discipline; Finance/Commerce preferred.

2. Minimum 1 years of relevant experience in Securities/Capital Markets customer service, Brokerage/back-office client servicing, DP/Trading support, Capital markets contact center.

3. NISM Series VII certification is mandatory.

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Responsibilities

Key responsibilities:

1. Handle inbound and outbound customer calls and digital service requests.

2. Assist with funds and securities movement-related queries.

3. Coordinate with Operations, Risk/Compliance, and Product teams for complex issues.

4. Resolve queries related to Demat/DP accounts, holdings, balances, statements, and corporate actions.