Customer Support Executive

Job SummaryWe are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.Key ResponsibilitiesHandle customer inquiries via phone, email, chat, or social mediaResolve product or service issues by understanding customer concerns and providing solutionsMaintain detailed records of customer interactions and transactionsFollow up with customers to ensure issue resolution and satisfactionProvide accurate information about products, services, and company policies