Training & Delivery - Operations - Internship

About the internship:Selected intern's day-to-day responsibilities include:

A. Trainer & Partner Coordination:

1. Assist in sourcing and maintaining a database of trainers and Subject-Matter Experts (SMEs).

2. Coordinate with trainers regarding availability, schedules, program requirements, and documentation.

3. Support trainer onboarding and maintain updated trainer profiles.

4. Collect trainer feedback and assist in tracking trainer performance

B. Training Program Coordination:

1. Assist in scheduling and coordinating instructor-led, virtual, and hybrid training programs.

2. Coordinate with trainers and internal teams to ensure timely program execution.

3. Track program schedules, status updates, attendance, and completion details.

4. Support the preparation and sharing of training-related information with relevant stakeholders.

C. Resource Planning & Scheduling:

1. Maintain trainer availability and allocation trackers.

2. Assist in matching trainer availability with upcoming training requirements.

3. Identify scheduling conflicts and escalate them to the operations team.

4. Support coordination across different programs and time zones, as required.

D. Reporting & Documentation:

1. Maintain accurate records of trainers, training programs, schedules, and operational activities.

2. Prepare and update Excel trackers, dashboards, and regular status reports.

3. Assist in updating CRM, LMS, ATS, and other operational systems.

4. Ensure training documentation and records are organized and up to date.

E. Process Improvement :

1. Support the team in identifying operational gaps and scheduling bottlenecks.

2. Assist in improving trackers, documentation, and coordination processes.

3. Contribute to automation and operational efficiency initiatives.

4. Help monitor program status and follow up on pending tasks

F. Cross-Functional Coordination:

1. Coordinate with business teams, workshop managers, trainers, and external partners.

2. Follow up on action items and ensure timely communication.

3. Assist in resolving routine operational issues and escalate complex matters when required.

4. Support the team in maintaining a smooth experience for trainers and learners.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 13th Oct'26 and 17th Nov'26are available for duration of 6 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 10,000 - 15,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, 5 days a weekSkills required:MS-Office, Vendor Management, Problem Solving, Client Relationship Management (CRM), Coordination, Training and Development and OnboardingOther Requirements:1. Bachelor’s degree (BCA, BCom, BBA) or a related discipline.2. Strong interest in training operations, program coordination, learning operations, or EdTech.3. Good working knowledge of Microsoft Excel and MS Office.4. Ability to multitask, prioritize responsibilities, and meet deadlines.5. Proactive attitude with a willingness to learn and work in a collaborative environmentAbout Company:Founded in 2016, StarAgile has grown to become a leading giant in the space of training and consulting, helping students and professionals across the globe by delivering top-notch, world-class classroom and online training. We house a passionate bunch of professionals who are committed to answering the industry's needs in the ever-changing technological advancements and catering to all your needs.

We are catering our services globally across 25+ countries including, the USA, the UK, the UAE, Singapore, Australia, India, etc. We have set up a firm global footprint transcending boundaries and reaching out to students from far and wide. Our passionate and dedicated team of experts has successfully trained over 1,12,000 students and professionals in multifarious domains which include Agile and Scrum, project management, quality management, and DevOps to name a few, and are committed to raising your excellence levels and accelerating your careers.Additional information:We are looking for a proactive, organized, and enthusiastic individual who enjoys coordination, working with people, managing data, and solving operational challenges. The ideal candidate should be eager to learn, take ownership of assigned tasks, and contribute to the successful delivery of training programs.

Responsibilities

Selected intern's day-to-day responsibilities include:

A. Trainer & Partner Coordination:

1. Assist in sourcing and maintaining a database of trainers and Subject-Matter Experts (SMEs).

2. Coordinate with trainers regarding availability, schedules, program requirements, and documentation.

3. Support trainer onboarding and maintain updated trainer profiles.

4. Collect trainer feedback and assist in tracking trainer performance

B. Training Program Coordination:

1. Assist in scheduling and coordinating instructor-led, virtual, and hybrid training programs.

2. Coordinate with trainers and internal teams to ensure timely program execution.

3. Track program schedules, status updates, attendance, and completion details.

4. Support the preparation and sharing of training-related information with relevant stakeholders.

C. Resource Planning & Scheduling:

1. Maintain trainer availability and allocation trackers.

2. Assist in matching trainer availability with upcoming training requirements.

3. Identify scheduling conflicts and escalate them to the operations team.

4. Support coordination across different programs and time zones, as required.

D. Reporting & Documentation:

1. Maintain accurate records of trainers, training programs, schedules, and operational activities.

2. Prepare and update Excel trackers, dashboards, and regular status reports.

3. Assist in updating CRM, LMS, ATS, and other operational systems.

4. Ensure training documentation and records are organized and up to date.

E. Process Improvement :

1. Support the team in identifying operational gaps and scheduling bottlenecks.

2. Assist in improving trackers, documentation, and coordination processes.

3. Contribute to automation and operational efficiency initiatives.

4. Help monitor program status and follow up on pending tasks

F. Cross-Functional Coordination:

1. Coordinate with business teams, workshop managers, trainers, and external partners.

2. Follow up on action items and ensure timely communication.

3. Assist in resolving routine operational issues and escalate complex matters when required.

4. Support the team in maintaining a smooth experience for trainers and learners.