UX Researcher

Responsibilities Responsible for ensuring quality, consistency and coherence of content. Primarily responsible for creating, executing and delivering all content needs acrossthe organization. Collaborate with various members of the product design, creative design andmarketing teams to ensure consistency of copy and tonality of voice acrossproducts & campaigns. Participate in marketing campaign roadmaps with the Creative Director &stakeholders from marketing teams. Participate in product roadmaps with PMs & Principal Designers. Work with various teams to experiment with new types and applications of contentwhere needed and measure success. Lead, mentor & manage a team of content writers. Prioritize high-impact UX research to identify opportunity areas and gaps, to fuelproduct development cycles, across geographies Collaborate with stakeholders across teams, including partner teams, to understandresearch needs, scope requirements and create proposals that clearly convey thegoals Conduct qualitative research, such as surveys, to evaluate the impact of productchanges and gather insights at scale Conduct quantitative research studies and create reports including fieldobservations as well as in-person and remote interviews, for the consumer-side Create research material like interview scripts, facilitator notes, screeners and more Synthesize and present research findings, with strong recommendations, to informbusiness decisions across all levels of the organization - via presentations, reportsand workshops, etc. Advocate for the user and build empathy across the organization, with peers andleaders across design, product management, marketing and engineering (includingpartner teams)Ideal Candidate 3-8 years of experience in user or design research Excellent communication skills Bachelor degree in Human-Computer Interaction, Statistics, Psychology, ComputerScience, or a related field, or equivalent practical experience Comfortable with business tools like Excel and Keynote, to help you create andshare research findings, as well as design infographics