Customer Service Associate - Fresher

About the job:Key responsibilities:

1. Handle customer queries, complaints, and requests through calls, emails, and chat.

2. Provide accurate information and timely solutions to customer issues.

3. Maintain customer records and update CRM/support systems.

4. Coordinate with internal teams to resolve customer concerns efficiently.

5. Ensure high customer satisfaction and meet defined support targets.Who can apply:Only those candidates can apply who:are from Navi Mumbai onlySalary:₹ 2,50,000 - 3,30,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:5 days a week, Cab/Transportation facilitySkills required:MS-Office, English Proficiency (Spoken) and English Proficiency (Written)Other Requirements:1) 12th pass/ any graduateAbout Company:Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.

Responsibilities

Key responsibilities:

1. Handle customer queries, complaints, and requests through calls, emails, and chat.

2. Provide accurate information and timely solutions to customer issues.

3. Maintain customer records and update CRM/support systems.

4. Coordinate with internal teams to resolve customer concerns efficiently.

5. Ensure high customer satisfaction and meet defined support targets.