Project Coordinator (Scrum Master & Product Owner)

Job Title: Project Coordinator (Scrum Master & Product Owner)

Experience Level: 2+ years of relevant experience

Education: 4-year degree (or 3+2 years higher education) in Computer Science, IT, Business, or related fields.

Certifications: PSM I, CSM, PSPO I, or CSPO or any relevant certification is a plus.

Job Overview :

We are seeking a highly proactive and structured Project Coordinator to dual-role as a Scrum Master (SM) and Product Owner (PO).

In this role, you will bridge strategic product vision and day-to-day agile execution. Working alongside the Product Manager (PM), you will build the feature pipeline, define requirements, run sprint ceremonies, and guide the development team to ensure on-time, high-quality product releases.

Key Responsibilities

Product Owner Responsibilities:

Pipeline & Roadmap: Partner with the PM to conceptualize new functionalities, refine product ideas, and translate high-level roadmaps into actionable Epics and User Stories in Jira.

Requirements & UAT: Write clear User Stories complete with rigorous Acceptance Criteria. Define and execute User Acceptance Testing (UAT) best practices to validate features against business requirements.

Product Strategy: Proactively identify functional improvements, edge cases, and usability enhancements to drive continuous product iteration.

Backlog Management: Prioritize and maintain a clean, well-groomed product backlog ready for sprint planning.

Scrum Master Responsibilities:

Sprint Facilitation: Lead all Scrum ceremonies, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.

Delivery & Execution: Plan balanced workloads during sprint planning to ensure optimal team velocity and priority-aligned delivery.

Blocker & Dependency Management: Identify, highlight, and resolve cross-functional dependencies, technical blockers, and delivery risks.

Quality & Process Control: Ensure every Jira story links directly to required Confluence documentation. Audit QA processes to confirm test cycles and acceptance gates are strictly followed before release.

Communication & Stakeholder Management:

Participate in and drive requirement gathering sessions, technical discussions, and issue resolution calls, actively contributing practical solutions.

Guide developers, QA engineers, and cross-functional teams toward the desired product outcome.

Maintain clear written documentation and deliver polished presentations for internal and external stakeholders.

Required Technical & Process Skills:

Agile Tooling: Proficient in Jira (backlog management, board setup, workflows) and Confluence (specifications, documentation linking).

Test & Quality Tools: Exposure to Zephyr or similar test management tools.

Modern Tooling: Familiarity with AI-assisted workflows and developer tools such as Claude Code.

Communication: Exceptional written and verbal English communication skills.

Tech: Prior Development and/or Product Design, architecting knowledge.

Qualifications & Background:

Experience: 2+ years of experience in project coordination, Scrum Master, Product Owner, or Business Analyst roles within software engineering environments.

Education: Bachelor’s degree (4-year program or 3+2 equivalent).

Certifications: PSM I, CSM, PSPO I, CSPO, or equivalent Agile certifications preferred.

Domain: Exposure to Healthcare and relevant US market products is a plus

Exposure: Experience in handling Document management, Chat & reasoning Applications on MERN stack, Javascript and Python is a plus

Core Competencies:

Product Thinking • Process Discipline • Clear Communication • Problem Solving • Bias for Action • Attention to Detail