Air Ticketing Executive (Freshers) Patna

As an Air Ticketing Executive, you will play a crucial role in providing excellent customer service by managing flight bookings and assisting customers with their travel needs. Key Responsibilities:- Manage Flight Reservations: Handle bookings for customers by searching for available flights, pricing options, and confirming reservations to ensure a smooth travel experience.- Customer Support: Provide assistance to customers via phone, email, or in-person by answering their queries about flight schedules, fares, and policies, ensuring they feel valued and informed.- Ticket Issuance: Create and issue electronic tickets for confirmed bookings while ensuring all details are accurate, preventing any potential travel issues for customers.- Modify Bookings: Assist customers in changing or canceling their reservations based on their requests while adhering to the airline policies and procedures.- Payment Processing: Process payments for ticket purchases and provide customers with receipts while ensuring data accuracy to maintain financial integrity.Required Skills and Expectations:Candidates should have a basic understanding of airline operations and ticketing procedures. Strong communication skills are essential, as you will interact with customers directly and need to convey information clearly. Attention to detail is crucial to avoid errors in bookings and payments. A positive attitude and the ability to work in a team-oriented environment are also important, as you will collaborate with colleagues to enhance customer satisfaction. Basic computer skills and familiarity with ticketing software or systems will be beneficial, though prior experience is not mandatory.Experience0 - 1 YearsNo. of Openings99Education10th PassRoleAir Ticketing ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeOvertime Pay, Joining Bonus, Annual Bonus, Mobile Allowance, Food/Meals, Accommodation, 5 Working DaysFace Interview Locationkolkata