Telesales Executive

Job highlights

• PFJob DescriptionEmployment Type: Full-TimeShift: Rotational, between 7:00 AM – 11:59 PM (candidates must be flexible across shifts
• Any 9 Hour shift) About the Role We're looking for a dynamic Customer Success Executive to join our diagnostics team. This is a blended role combining consultative sales with day-to-day customer support you'll pitch diagnostic and preventive health check-up packages while also handling scheduling, follow-ups and query resolution for existing customers. Key Responsibilities ● Pitch and sell diagnostic/preventive health check-up packages to prospective customers via calls and chat ● Handle inbound and outbound customer queries related to phlebotomy (home sample collection) scheduling ● Follow up on test reports, resolve delays, and coordinate with lab/operations teams ● Manage high volumes of calls and chats daily while maintaining service quality ● Convert leads into confirmed bookings through persuasive, consultative selling Requirements ● 1-2 years of ex

Employment Type: Full-Time Shift: Rotational, between 7:00 AM – 11:59 PM (candidates must be flexible across shifts| Any 9 Hour shift) About the Role We're looking for a dynamic Customer Success Executive to join our diagnostics team. This is a blended role combining consultative sales with day-to-day customer support you'll pitch diagnostic and preventive health check-up packages while also handling scheduling, follow-ups and query resolution for existing customers. Key Responsibilities ● Pitch and sell diagnostic/preventive health check-up packages to prospective customers via calls and chat ● Handle inbound and outbound customer queries related to phlebotomy (home sample collection) scheduling ● Follow up on test reports, resolve delays, and coordinate with lab/operations teams ● Manage high volumes of calls and chats daily while maintaining service quality ● Convert leads into confirmed bookings through persuasive, consultative selling Requirements ● 1-2 years of experience in diagnostic/preventive health check-up, sales or customer support. ● Proven ability to handle both sales and support simultaneously ● Strong verbal communication and convincing/negotiation skills ● Comfortable working in a fast-paced, high-volume, target-driven environment ● Fluency in required languages Hindi and English. Preferred Skills ● Prior experience in diagnostic labs, hospitals, or health-tech companies ● Ability to multitask between sales pitches and support resolution without dropping quality