Shift Manager

·       Lead restaurant operations and ensure smooth shift execution. ·       Deliver exceptional guest experience through fast, friendly, and accurate service. ·       Drive team performance by coaching, motivating, and developing crew members. ·       Ensure compliance with food safety, hygiene, and quality standards. ·       Manage opening, shift handover, and closing procedures. ·       Create a positive, inclusive, and high-performance work environment. ·       Ensure restaurant cleanliness, readiness, and adherence to operational standards. ·       Monitor inventory levels, stock rotation, and product availability. ·       Manage cash handling, reconciliation, and operational controls. ·       Drive sales through effective execution of promotions and upselling initiatives. ·       Ensure workplace safety and compliance with company policies and statutory requirements. ·       Handle guest concerns professionally and resolve issues promptly. ·       Collaborate with the Restaurant General Manager to achieve business objectives. ·       Identify and develop future leaders within the restaurant team. ·       Strong communication, people management, and problem-solving skills.