Client Success Executive (Female Only)

Job Title: Client Success Executive (FEMALE)Job Summary:A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.Key Responsibilities:· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.· Serve as the primary point of contact for client queries, providing timely and accurate support.· Handle client inquiries, complaints, and special requests with a solutions-focused approach.· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.Requirements:· 0-1 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).· Excellent verbal and written communication skills in English; additional languages are a plus.· Familiarity with CRM systems and support ticketing tools.Shifts:· Day Shift: 11 am – 9 pm6 Days WorkingRotational Week-Off