12th Pass Freshers For Ground Staff Executive

As a Ground Staff Executive in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, luggage, and boarding procedures to ensure a seamless travel experience.- Customer Service: Address passenger inquiries and resolve complaints efficiently to maintain high levels of customer satisfaction.- Check-in Operations: Manage check-in counters, verifying passenger tickets and boarding passes, and ensuring compliance with airline regulations.- Luggage Management: Oversee luggage handling, ensuring proper loading and unloading, and assist in tracking lost baggage as needed.- Coordination with Airlines: Collaborate with airline staff to coordinate flight departures, delays, and gate changes for timely communication to passengers.- Compliance with Safety Procedures: Adhere to all safety protocols and standards to guarantee a secure environment for both passengers and staff.Required Skills and Expectations:- Candidates must have completed at least 12th grade and possess good communication skills in English and local languages.- A friendly and approachable personality is essential, as you will be interacting with a diverse group of passengers.- Basic knowledge of computer systems and ticketing software will be an advantage.- Ability to work in a fast-paced environment and manage multiple tasks is crucial for success in this role.- A proactive team player with a positive attitude and a willingness to learn new processes will thrive in this position.Experience0 - 1 YearsNo. of Openings25Education12th PassRoleGround Staff ExecutiveIndustry TypeAutomobile / Auto AncillariesGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationKOLKATA