Freshers & Experience || Full Time || Air Ticketing Executive

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your work will involve various tasks related to air travel arrangements and customer service.Key Responsibilities:- Ticket Booking: You will be responsible for booking air tickets for customers based on their travel plans, ensuring accuracy and adherence to their preferences.- Customer Assistance: Provide prompt and friendly assistance to customers regarding flight schedules, availability, fares, and other travel-related inquiries.- Reservation Management: Manage and maintain flight reservations, updating customers with any changes or cancellations in their itineraries.- Payments Handling: Process payments for ticket bookings and issue e-tickets, ensuring all financial transactions are accurate and documented.- Problem Solving: Address and resolve any issues or complaints that customers may have regarding their tickets or travel arrangements.Required Skills and Expectations:- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- Basic knowledge of ticketing systems and procedures is preferred but not mandatory; training will be provided for the right candidate.- A keen attention to detail is important to ensure accurate bookings and prevent errors that could lead to customer dissatisfaction.- The ability to work in a fast-paced environment and manage multiple tasks efficiently is crucial for success in this role.- Candidates should be open to learning and adapting to new systems and processes as needed.Experience0 - 1 YearsNo. of Openings20Education10th PassRoleAir Ticketing ExecutiveIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationKolkata