Customer Service Executive

About the job:About the job

Ability to coordinate and work closely with the sales team.

Communicate effectively with customers and internal sales teams.

Handle customer inquiries and provide timely resolutions.

Support day-to-day customer service operations.

Our Preference:

1 year of work experience is required (Fresher can apply).

A bachelor's degree in

Good command of English (spoken and written)

Maintain regular follow-ups with the sales team for updates.

Ensure accurate data entry and updates in the system.

Experience with ERP systems will be an added advantageWho can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Ahmedabad onlySalary:₹ 3,00,000 - 3,20,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:5 days a week, Free snacks & beveragesSkills required:MS-Excel, Coordination, Teamwork, English Proficiency (Spoken) and English Proficiency (Written)About Company:Since 2004, we have been operating across diverse segments of the semiconductor industry and have further expanded into the energy storage sector. Synchron Global manages the back-office operations for a unified group of companies. Our business model for semiconductor products follows a blended approach- we act as a franchised distributor for over 100 brands and an independent distributor for more than 10,000 brands, catering to both Indian and international customers. We operate in INR and USD markets and offer comprehensive kitting solutions to our esteemed clients across various industries, including industrial, defence, aerospace, railway, automation, automotive, medical, power, telecom, and many more.

Responsibilities

About the job

Ability to coordinate and work closely with the sales team.

Communicate effectively with customers and internal sales teams.

Handle customer inquiries and provide timely resolutions.

Support day-to-day customer service operations.

Our Preference:

1 year of work experience is required (Fresher can apply).

A bachelor's degree in

Good command of English (spoken and written)

Maintain regular follow-ups with the sales team for updates.

Ensure accurate data entry and updates in the system.

Experience with ERP systems will be an added advantage