Air Ticketing Executive (Freshers) Jammu

As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for customers at our Jammu location. This full-time position requires you to work from the office and is open to candidates with 0 to 3 years of experience. Key Responsibilities:- Process Air Ticket Reservations: Handle customer requests for air ticket bookings via phone, email, or in-person while ensuring accurate and timely service.- Provide Customer Support: Assist customers with inquiries regarding flight schedules, pricing, and ticket changes, maintaining a positive customer relationship.- Issue Tickets: Generate and issue electronic tickets in compliance with airline policies, ensuring adherence to all regulations.- Manage Refunds and Cancellations: Process cancellations and refunds as required, effectively communicating with customers regarding policies and procedures.- Maintain Records: Keep detailed records of transactions, ensuring proper documentation and data entry into the system for easy retrieval.Required Skills and Expectations:- High School Diploma: Completion of at least 10th grade education is required.- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.- Attention to Detail: Ability to accurately process bookings and handle customer information without errors.- Computer Proficiency: Familiarity with booking software and office applications to manage reservations and records efficiently.- Team Player: A willingness to collaborate with colleagues to enhance customer satisfaction and streamline operations. Candidates interested in this role can participate in the interview process from 10 AM to 6 PM.Experience0 - 3 YearsNo. of Openings63Education10th PassRoleAir Ticketing StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Age Limit18 - 37 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFood/Meals, AccommodationFace Interview [hidden]