Assistant Manager - Cargo & Transport Operations

Job highlights

• Annual Bonus, PF, ESI (ESIC)Job DescriptionJob Title: Assistant Manager – Cargo and Transport Operations Location: Mumbai Experience: 5–7 Years. Role ObjectiveTo maintain operational excellence across 40+ branch locations. You will be responsible for the "on-time, every-time" movement of cargo, managing the delicate balance between high service levels and low operational costs. This role requires a leader who is as comfortable analyzing a KPI dashboard as they are standing on a loading dock at midnight. Key Responsibilities1. Network & Branch CoordinationManage operations across multiple branches to ensure seamless cargo handovers.Conduct regular branch visits (approx. 40-50% travel) to audit physical processes and mentor branch staff.Act as the bridge between the MD’s office and branch-level execution.2. Delivery & Route OptimizationEnsure 100% adherence to route schedules and delivery timelines (TAT - Turnaround Time).Identify bottlenecks in current routes and propose cost-effective

Job Title: Assistant Manager – Cargo and Transport Operations   Location: Mumbai  Experience: 5–7 Years.   Role Objective To maintain operational excellence across 40+ branch locations. You will be responsible for the "on-time, every-time" movement of cargo, managing the delicate balance between high service levels and low operational costs. This role requires a leader who is as comfortable analyzing a KPI dashboard as they are standing on a loading dock at midnight.   Key Responsibilities 1. Network & Branch Coordination Manage operations across multiple branches to ensure seamless cargo handovers. Conduct regular branch visits (approx. 40-50% travel) to audit physical processes and mentor branch staff. Act as the bridge between the MD’s office and branch-level execution. 2. Delivery & Route Optimization Ensure 100% adherence to route schedules and delivery timelines (TAT - Turnaround Time). Identify bottlenecks in current routes and propose cost-effective alternatives. Manage end-to-end "First Mile to Last Mile" flow to minimize idle time. 3. Performance Management (KRA/KPI) Own and report on branch-level metrics: Vehicle Utilization, Loading Efficiency, On-Time Delivery (OTD), and Damage/Shortage ratios. Implement corrective actions when a branch falls below the established performance baseline. 4. Financial & Vendor Discipline Manage operational budgets; identify and eliminate "leakage" (fuel theft, unnecessary detention charges, etc.). Vendor Development: Identify, vet, and onboard new fleet and delivery partners to ensure capacity during peak seasons. Negotiate rates with vendors to maintain healthy margins   Desired Skills & Competencies Operational Grit: Ability to handle high-pressure situations, such as vehicle breakdowns or labor issues, without losing focus on the daily targets. Vendor Negotiation: Strong commercial acumen to handle transporters and local delivery partners. Team Leadership: Proven track record of managing field staff across geographically dispersed locations. Analytical Mindset: Basic proficiency in Excel/ERP reporting to understand cost-per-kg and route profitability.