CRM Executive

Job highlights

• PF, ESI (ESIC)Job DescriptionCRM Executive – Job DescriptionLocation: Noida (Sector 2)Company:** Ear Solutions Pvt. Ltd.Key Responsibilities : * Handle inbound & outbound customer calls.* Schedule and coordinate patient appointments.* Follow up with patients for appointments, trials, payments, and feedback.* Maintain and update patient records in the CRM system.* Resolve customer queries and escalate issues when required.* Coordinate with Audiologists and Centre Managers for smooth patient service.* Maintain daily call logs and CRM reports.* Ensure excellent customer service and patient satisfaction. *Requirements** Graduate in any discipline.* 1–3 years of experience in CRM, Customer Support, Telecalling, or Healthcare.* Good communication skills in Hindi & English.* Basic knowledge of MS Office and CRM software.* Strong follow-up, coordination, and interpersonal skills.* Ability to multitask and work in a target-oriented environment.**📧 Email:** [email protected] or Whatsapp at +91

CRM Executive – Job Description Location: Noida (Sector 2) Company:** Ear Solutions Pvt. Ltd. Key Responsibilities : * Handle inbound & outbound customer calls. * Schedule and coordinate patient appointments. * Follow up with patients for appointments, trials, payments, and feedback. * Maintain and update patient records in the CRM system. * Resolve customer queries and escalate issues when required. * Coordinate with Audiologists and Centre Managers for smooth patient service. * Maintain daily call logs and CRM reports. * Ensure excellent customer service and patient satisfaction.  *Requirements* * Graduate in any discipline. * 1–3 years of experience in CRM, Customer Support, Telecalling, or Healthcare. * Good communication skills in Hindi & English. * Basic knowledge of MS Office and CRM software. * Strong follow-up, coordination, and interpersonal skills. * Ability to multitask and work in a target-oriented environment. **📧 Email:** [hidden] or Whatsapp at [hidden]