Solutions Architect - Presales | Cisco

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart

Position Summary:

We are seeking a skilled and customer-focused Cisco Presales Engineer to support our partners and sales teams in designing, positioning, and delivering Cisco-based solutions. The role involves deep technical expertise, solution architecture, and close collaboration with sales, partners, and Cisco teams to drive business growth

Key Responsibilities

Work closely with sales teams to understand customer requirements and propose appropriate Cisco solutions Provide presales technical support including solution design, BoM creation, and proposal documentation Deliver technical presentations, demos, and Proof of Concepts (PoCs) to partners and customers Support partner enablement through training sessions and workshops on Cisco technologies Engage with Cisco account teams for deal registrations, pricing, and solution validation Assist in RFP/RFI responses and ensure timely submission with accurate technical details Stay updated on Cisco product portfolio, including networking, security, collaboration, and data center solutions Work with internal teams for order configuration, licensing, and solution compliance Identify upsell and cross-sell opportunities within existing accounts

Key Skills & Competencies

Strong knowledge of Cisco technologies (Routing & Switching, Security, Wireless, Collaboration, Data Center) Understanding of enterprise IT infrastructure and networking concepts Excellent communication, presentation, and customer-facing skills Ability to design scalable and cost-effective solutions Strong analytical and problem-solving abilities Team player with the ability to work in a fast-paced environment

Preferred Certifications

Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Cisco Specialist certifications (Security / Collaboration / Data Center added advantage)

Experience

38 years of experience in presales / network engineering / solution architecture Experience working with system integrators, distributors, or OEMs preferred Prior experience with Cisco product portfolio is mandatory

Education

Bachelor's degree in Engineering (Electronics / Telecommunications / IT / Computer Science) or equivalent

Key Stakeholders

Internal Sales & Product Teams Cisco Account Managers & Technical Teams Channel Partners / System Integrators End Customers .