Front Office Associate

About the job:Are you a computer-savvy individual with excellent English-speaking skills? If so, Dia Hotels & Homes is looking for you to join our team as a Front Office Associate! As a Front Office Associate, you will greet guests with a warm smile and provide exceptional customer service. Your responsibilities will include checking guests in and out, answering phone calls and emails, and assisting with any inquiries or requests they may have.

Key responsibilities:

1. Greet and check guests in and out of the hotel with a friendly and welcoming attitude

2. Answer phone calls and emails in a professional manner, providing information and assistance as needed

3. Handle guest inquiries and requests promptly and efficiently

4. Maintain a clean and organized front desk area

5. Process payments and maintain accurate records of transactions

6. Collaborate with other departments to ensure guest satisfaction

7. Assist with administrative tasks as needed

If you have a passion for hospitality and a desire to provide top-notch service to our guests, we want to hear from you! Join our team at Dia Hotels & Homes and help us create unforgettable experiences for our guests. Apply now!Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,01,000 - 2,21,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Computer skills and English Proficiency (Spoken)Other Requirements:Hospitality EducationAbout Company:Dia Hotels & Homes is a hospitality brand based in Goa, India, specializing in experiential and stylish accommodations ranging from heritage boutique hotels to private luxury villas and serviced apartments. Founded in 2018, the brand combines traditional Goan charm with modern amenities, catering to families, couples, and group travelers seeking local immersion.

Responsibilities

Are you a computer-savvy individual with excellent English-speaking skills? If so, Dia Hotels & Homes is looking for you to join our team as a Front Office Associate! As a Front Office Associate, you will greet guests with a warm smile and provide exceptional customer service. Your responsibilities will include checking guests in and out, answering phone calls and emails, and assisting with any inquiries or requests they may have.

Key responsibilities:

1. Greet and check guests in and out of the hotel with a friendly and welcoming attitude

2. Answer phone calls and emails in a professional manner, providing information and assistance as needed

3. Handle guest inquiries and requests promptly and efficiently

4. Maintain a clean and organized front desk area

5. Process payments and maintain accurate records of transactions

6. Collaborate with other departments to ensure guest satisfaction

7. Assist with administrative tasks as needed

If you have a passion for hospitality and a desire to provide top-notch service to our guests, we want to hear from you! Join our team at Dia Hotels & Homes and help us create unforgettable experiences for our guests. Apply now!