Collections Executive

We are hiring Collection Executive to work on behalf of a reputed company. The role involves contacting customers to recover pending dues in a professional and respectful manner. Responsibilities: • Contact customers via phone, SMS, or WhatsApp to remind them about pending payments • Explain payment terms and assist with repayment options • Maintain daily records of calls made, payments collected, and follow-ups • Escalate unresolved issues to the supervisor • Maintain a professional attitude and adhere to collection compliance guidelines Requirements: • Basic communication and negotiation skills • Basic knowledge of using mobile apps and Excel • Must have a smartphone  • Ability to handle pressure and meet targets Perks: • Fixed salary + incentives • Weekly/Monthly performance bonuses