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Customer Service Associate || Freshers & Experienced

BrightFuture RPD Hiring Solutions Verified employer

Actively hiring · Posted 3d ago · JEV2610DC633CE36F

SalarySalary not disclosed
ExperienceFreshers welcome
LocationDelhi, Delhi
Work modeOffice · Full time
Openings1

Job description

Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP105Location: Pitampura, DelhiDepartment: BPOSalary: 22,000-28,000 per monthExperience: 1-3 YearsQualification: 12th Pass and AboveJob DescriptionWe are hiring Customer Service Associates to provide high-quality support to local or international customers through phone, email, chat, and social media. Candidates should be customer-focused and capable of resolving queries professionally while maintaining service quality and customer satisfaction.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer issues and provide appropriate solutions.- Resolve customer concerns at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Maintain accurate customer interaction records.- Escalate complex issues to the relevant team when required.Required Skills- Strong communication and interpersonal skills.- Professional customer-handling abilities.- Problem-solving and active listening.- Comfortable using phone, email, and chat support.- Ability to meet performance targets.Benefits- Growth and learning opportunities.- Supportive work environment.- Salary and incentives as per company policy.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: Interested candidates with 1-3 years of relevant experience can contact us for further details.Experience0 - 3 YearsNo. of Openings45Education12th PassRoleCustomer Service AssociateIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 34 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePF, ESI, 5 Working DaysFace Interview LocationNoida 63

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