Walk-in || Mega Walk In Interview For Work FROM Office(CSA) (Kolkata)

Role & responsibilities

(WORK FROM OFFICE)

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

Resolve customer queries via voice calls

Job Details

Contractual role

Fixed salary

Eligibility Criteria

Minimum education: Higher Secondary (12th Pass)

Freshers are welcome

Work Details

Work timing: 247 rotational shifts

5 working days with 2 rotational weekly offs

Maximum age limit: 40 years

Skills Required

Excellent verbal communication skills in English and Hindi

No major MTI (Mother Tongue Influence) for voice process

Interview Process

HR Round (Video Call; Aadhaar mandatory for WFH)

Typing Test (Minimum 25 WPM / 90% accuracy)

Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)

Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)

Experienced Candidates: 230530 CTC (Approx. 14.4K in-hand/month)(Monthly CTC Approx: 19.2k) (Minimum 1year experience in Bpo required)

Documents Required

Aadhaar Card (with complete Date of Birth) Mandatory

E-Aadhaar Mandatory

PAN Card Mandatory

Educational documents (10th & 12th mark sheets)

For experienced candidates:

Experience Letter

Offer Letter

Last 3 months payslips

Interested candidates can reach out to Shreya at [[hidden]] and over email their documents to [[hidden] ].

If interested do share CV over mail and mention over mail body "INTERESTED FOR WFO" (mandatory)

TO SCHEDULE YOUR INTERVIEW CALL ON [hidden] (HR SHREYA)

i) Your updated CV (mandatory)

Immediate joiners only

Location details for Walkin interview:

Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Please ask the candidates to mention the consultancy name and HR name on the top of the cv.

Preferred candidate profile

Role: Customer Success Associate,

Industry Type: BPM / BPO,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Temporary/Contractual

Role Category: Customer Success

Responsibilities

(WORK FROM OFFICE)

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

Resolve customer queries via voice calls

Job Details

Contractual role

Fixed salary

Eligibility Criteria

Minimum education: Higher Secondary (12th Pass)

Freshers are welcome

Work Details

Work timing: 247 rotational shifts

5 working days with 2 rotational weekly offs

Maximum age limit: 40 years

Skills Required

Excellent verbal communication skills in English and Hindi

No major MTI (Mother Tongue Influence) for voice process

Interview Process

HR Round (Video Call; Aadhaar mandatory for WFH)

Typing Test (Minimum 25 WPM / 90% accuracy)

Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)

Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)

Experienced Candidates: 230530 CTC (Approx. 14.4K in-hand/month)(Monthly CTC Approx: 19.2k) (Minimum 1year experience in Bpo required)

Documents Required

Aadhaar Card (with complete Date of Birth) Mandatory

E-Aadhaar Mandatory

PAN Card Mandatory

Educational documents (10th & 12th mark sheets)

For experienced candidates:

Experience Letter

Offer Letter

Last 3 months payslips

Interested candidates can reach out to Shreya at [[hidden]] and over email their documents to [[hidden] ].

If interested do share CV over mail and mention over mail body "INTERESTED FOR WFO" (mandatory)

TO SCHEDULE YOUR INTERVIEW CALL ON [hidden] (HR SHREYA)

i) Your updated CV (mandatory)

Immediate joiners only

Location details for Walkin interview:

Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Please ask the candidates to mention the consultancy name and HR name on the top of the cv.

Preferred candidate profile

Role: Customer Success Associate,

Industry Type: BPM / BPO,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Temporary/Contractual

Role Category: Customer Success