E&Money - Customer Support Executive

🚨 Hiring: Customer Support Executive – E&Money Location: Bommanahalli, Bengaluru Company: Ison Xperiences India Pvt. Ltd. Salary: ₹23,000 – ₹25,000/month Shift: Day Shift Education: 12th Pass & Above Experience: 1-5 years Age: 18–30 years Languages: English & Hindi - Mandatory 💼 Process : E-Wallet Customer Support – Voice & Non-Voice (Blended Process) You will handle customer queries through calls and emails , assist with e-wallet-related concerns, and provide accurate and timely resolutions. 🔹 Key Responsibilities Handle customer queries through Voice (Calls) & Non-Voice (Email) Assist with refund and account cancellation queries Provide account-related guidance and resolve customer concerns Troubleshoot issues and provide timely resolutions Maintain accurate customer interaction records Follow process guidelines and quality standards Ensure a positive customer experience 🔹Requirements : Customer support experience is mandatory Candidates with 1–4 months of relevant experience may also be considered Good communication skills in English & Hindi - Mandatory Comfortable handling both calls and emails Strong customer-handling and problem-solving skills Flexible to work across Voice & Non-Voice channels If you are interested in this opportunity and meet the eligibility criteria, please call or WhatsApp me on : [hidden] . Please share your updated resume along with your name, location, and total experience while reaching out. ⚠️ Important: Candidates must be comfortable with both Voice & Non-Voice support . This is not a single-channel role.