Operations Executive – E-commerce Marketplace Management

About VNash Digital Pvt Ltd

VNash Digital Pvt Ltd is a fast-growing digital commerce and technology company that helps brands build, scale, and optimise their online presence across multiple e-commerce marketplaces. We work with leading consumer brands to drive marketplace growth through operational excellence, technology, analytics, and performance marketing.

As we continue to expand, we're looking for a highly organised and detail-oriented Operations Executive to manage day-to-day marketplace operations and ensure seamless execution across platforms.

Role Overview

We are looking for an Operations Executive who understands the end-to-end lifecycle of selling on online marketplaces. The ideal candidate will manage product listings, catalogue operations, order management, inventory coordination, pricing updates, promotions, issue resolution, and marketplace compliance across platforms like Amazon, Flipkart, Myntra, Nykaa, Blinkit, Zepto, Instamart, and other marketplaces.

This role requires strong analytical skills, attention to detail, and the ability to coordinate with multiple internal teams and external marketplace partners.

Key ResponsibilitiesMarketplace Operations

Manage daily operations across multiple e-commerce marketplaces.

Create, update, and optimise product listings.

Ensure catalogue accuracy, content quality, images, and attributes.

Monitor listing health and resolve catalogue issues.

Track listing suppressions and reinstate products.

Order & Inventory Management

Monitor incoming orders and coordinate fulfilment.

Ensure inventory accuracy across marketplaces.

Coordinate with warehouse and logistics teams.

Reduce stock-outs and overselling.

Track order cancellations, returns, and delivery issues.

Pricing & Promotions

Update pricing across marketplaces.

Execute promotional campaigns.

Coordinate participation in marketplace sales events.

Monitor Buy Box performance (where applicable).

Maintain pricing consistency across channels.

Marketplace Performance

Monitor seller account health.

Track operational KPIs.

Resolve policy violations and operational alerts.

Improve fulfilment metrics and customer satisfaction.

Reporting & Analytics

Prepare daily, weekly, and monthly reports.

Analyse sales trends and inventory movement.

Generate operational insights for management.

Monitor marketplace dashboards.

Cross-functional Coordination

Work closely with:

Brand team

Marketing team

Warehouse

Finance

Customer Support

Coordinate with marketplace account managers.

Required Skills

Experience managing marketplaces like:

Amazon

Flipkart

Myntra

Nykaa

Ajio

Blinkit

Zepto

Swiggy Instamart

Product catalogue management

Inventory management

Order processing

Excel / Google Sheets

Strong analytical skills

Attention to detail

Excellent communication skills

Ability to multitask

Problem-solving mindset

Preferred Qualifications

Bachelor's degree in Business, Commerce, Management, or related field.

1–3 years of experience in marketplace operations or e-commerce.

Experience with seller panels and marketplace dashboards.

Familiarity with ERP or OMS systems is a plus.

Experience working in a fast-paced startup environment is preferred.

What You'll Own

Marketplace catalogue quality

Listing optimisation

Order operations

Inventory accuracy

Seller account health

Operational reporting

Marketplace issue resolution

Success Metrics

Catalogue accuracy above 99%

Reduced listing errors

Low cancellation rate

Inventory accuracy

Timely order processing

Improved seller performance metrics

On-time execution of promotions

High operational efficiency

Why Join VNash Digital?

Work with leading consumer brands.

Opportunity to manage multiple high-growth marketplaces.

Fast-paced startup environment with significant learning opportunities.

High ownership and decision-making exposure.

Career growth in India's rapidly expanding e-commerce ecosystem.

Compensation

Competitive salary (based on experience)

Performance-based incentives

Learning and career growth opportunities

Ideal Candidate

Detail-oriented and highly organised

Comfortable working with multiple marketplaces simultaneously

Strong ownership mindset

Excellent communication and coordination skills

Data-driven and analytical

Able to thrive in a startup environment

Nice-to-Have Skills

Amazon Seller Central

Flipkart Seller Hub

Myntra Partner Portal

Excel (Advanced)

Google Sheets

Inventory Planning

Catalogue Management

OMS/ERP

Power BI (preferred)

SQL (optional)