Desktop Support Technician

About the job:Key responsibilities:

1. Diagnose and resolve hardware and software issues on desktops and laptops.

2. Install, configure, and troubleshoot operating systems (Windows).

3. Configure and troubleshoot Microsoft Outlook and other email clients.

4. Perform laptop and desktop hardware troubleshooting.

5. Assemble and disassemble computers, ensuring proper installation of components.

6. Install and configure applications and drivers as required.

7. Provide remote and on-site support for end-users.

8. Maintain documentation of incidents, solutions, and system configurations.

9. Ensure systems are updated with the latest patches and security updates.

10. Support peripheral devices (printers, scanners, monitors, docking stations).

11. Collaborate with IT teams to escalate and resolve complex issues.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Mumbai onlyare Computer Science Engineering studentsSalary:₹ 2,00,000 - 2,70,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Computer skills and TroubleshootingAbout Company:Digiarc Solutions is a Mumbai based web, SEO, social media & mobile development, marketing and promotion company offering 360 services to its distinctive clients.

Responsibilities

Key responsibilities:

1. Diagnose and resolve hardware and software issues on desktops and laptops.

2. Install, configure, and troubleshoot operating systems (Windows).

3. Configure and troubleshoot Microsoft Outlook and other email clients.

4. Perform laptop and desktop hardware troubleshooting.

5. Assemble and disassemble computers, ensuring proper installation of components.

6. Install and configure applications and drivers as required.

7. Provide remote and on-site support for end-users.

8. Maintain documentation of incidents, solutions, and system configurations.

9. Ensure systems are updated with the latest patches and security updates.

10. Support peripheral devices (printers, scanners, monitors, docking stations).

11. Collaborate with IT teams to escalate and resolve complex issues.