Job description
We are looking for Technical Writers for our office in Pune location wherein the Technical Writer would be responsible for writing and editing customer-facing documentation. The position requires working closely with Product Development, Quality Assurance, Support, and other cross-functional teams in order to shape the functional direction of the product documentation with the following key skills:- • Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.Must to have skills • Working knowledge of and experience operating in a Linux/Windows environment.• Familiarity with JIRA or other Defect Tracking tools and Confluence.• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.• Strong written and verbal communication skills.• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.• Experience with agile and comfort with rapid iteration and fast delivery.• Demonstrated ability to balance multiple project deliverables.
Key skills
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