Client Onboarding Specialist - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Build connections with prospective students to evaluate their educational goals, career interests, and learning expectations.

2. Take ownership of assigned leads by engaging prospects through telephone calls, WhatsApp, email, and other communication channels.

3. Present detailed information about available programs, course benefits, pricing, and career prospects to prospective students.

4. Deliver against assigned admission and revenue targets by effectively managing sales opportunities, strengthening prospect conversion, and contributing to the achievement of overall team objectives.

5. Stay in touch with enrolled students to support a smooth transition into the program.

6. Work with the appropriate internal teams to address onboarding requirements and resolve any concerns arising after enrollment.

7. Establish effective coordination with Operations, Product, Training, and Support teams to manage student-related challenges, ensure timely assistance, and maintain a positive student experience.

8. Review feedback from prospective and enrolled students to understand their expectations, identify frequent objections, and recognize changing market demands.

9. Share relevant findings to enhance counselling effectiveness, improve sales messaging, and optimize enrollment conversions.

10. Maintain well-organized records of prospect interactions, follow-up schedules, lead progress, and enrollment outcomes.

11. Monitor sales activities, ensure accurate reporting, and communicate regular performance updates to the reporting manager.

12. Recommend appropriate programs and guide potential candidates towards successful admissions.

13. Ensure systematic follow-ups, maintain consistent prospect engagement, and monitor lead progression through the enrollment funnel.

14. Address their concerns, clarify program-related queries, and provide guidance to support confident enrollment decisions.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 17th Oct'26 and 21st Nov'26are available for duration of 6 monthshave relevant skills and interests* Freshers looking for jobs may also applyStipend:INR₹ 18,000 - 20,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Job offerSkills required:Market Analysis, Lead Generation, Interpersonal skills, Sales, Marketing and Sales StrategyAbout Company:SkillOrbit is a next-generation edtech platform dedicated to making advanced education accessible, affordable, and practical for learners worldwide. The company specializes in delivering high-quality online courses across artificial intelligence, cloud computing, IoT, data science, and emerging technologies, with a clear mission to help students and professionals build future-ready skills through structured learning, real-world applications, and expert-designed content. SkillOrbit operates on three core pillars accessibility through affordable learning opportunities, practicality via hands-on projects and real-world case studies, and excellence by providing up-to-date content aligned with global industry standards ensuring learners gain not just knowledge, but the ability to apply it effectively in their careers.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 400000 to 600000/year

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Build connections with prospective students to evaluate their educational goals, career interests, and learning expectations.

2. Take ownership of assigned leads by engaging prospects through telephone calls, WhatsApp, email, and other communication channels.

3. Present detailed information about available programs, course benefits, pricing, and career prospects to prospective students.

4. Deliver against assigned admission and revenue targets by effectively managing sales opportunities, strengthening prospect conversion, and contributing to the achievement of overall team objectives.

5. Stay in touch with enrolled students to support a smooth transition into the program.

6. Work with the appropriate internal teams to address onboarding requirements and resolve any concerns arising after enrollment.

7. Establish effective coordination with Operations, Product, Training, and Support teams to manage student-related challenges, ensure timely assistance, and maintain a positive student experience.

8. Review feedback from prospective and enrolled students to understand their expectations, identify frequent objections, and recognize changing market demands.

9. Share relevant findings to enhance counselling effectiveness, improve sales messaging, and optimize enrollment conversions.

10. Maintain well-organized records of prospect interactions, follow-up schedules, lead progress, and enrollment outcomes.

11. Monitor sales activities, ensure accurate reporting, and communicate regular performance updates to the reporting manager.

12. Recommend appropriate programs and guide potential candidates towards successful admissions.

13. Ensure systematic follow-ups, maintain consistent prospect engagement, and monitor lead progression through the enrollment funnel.

14. Address their concerns, clarify program-related queries, and provide guidance to support confident enrollment decisions.