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Quality Lead

WINX Consulting Services Verified employer

Actively hiring · Posted 1d ago · JEV2611CDAC05A971

Salary₹4,50,000 – ₹9,00,000 per year
Experience4–5 yrs
LocationGurugram, Hyderabad, Telangana
Work modeRemote · Full time
Openings1
IndustryBPO / Call Center

Job description

We are seeking a dedicated and experienced Quality Lead to join our team in Haryana or Andhra Pradesh. The ideal candidate will have a strong background in quality analysis and will be responsible for leading quality improvement initiatives within the organization. As a Quality Lead, you will play a crucial role in ensuring that our products and services meet the highest standards of quality and compliance.

Key Responsibilities:

  • Lead and manage quality assurance processes, ensuring adherence to quality standards and regulations.
  • Conduct root cause analysis (RCA) to identify issues and implement corrective and preventive actions (CAPA).
  • Utilize fishbone diagrams and other quality tools to analyze problems and develop effective solutions.
  • Collaborate with cross-functional teams to drive quality improvement initiatives and foster a culture of quality within the organization.
  • Prepare and present quality reports to management, highlighting key metrics and areas for improvement.
  • Train and mentor team members on quality standards and best practices.

Required Skills:

  • Proven experience in quality analysis and quality management systems.
  • Strong knowledge of RCA, CAPA, and fishbone analysis techniques.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills to work effectively with various stakeholders.
  • Ability to lead and motivate a team towards achieving quality objectives.

If you are passionate about quality and have the required experience, we encourage you to apply for this exciting opportunity to make a significant impact on our quality processes.

Key skills

How to apply

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  3. Track your application and get updates by email and WhatsApp.
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