Senior Tele Caller

Company:  Alshifa Cupping Clinic Department:  Sales & Patient Acquisition Employment Type:  Full-Time Process:  Outbound Location:  Chennai, Tamil Nadu Salary:  ₹20,000 – ₹30,000 per month (Based on experience & performance) About Alshifa Cupping ClinicAlshifa Cupping Clinic is a trusted wellness and alternative therapy centre based in  Chennai , specializing in  Cupping Therapy (Hijama)  and holistic health treatments. We are dedicated to providing natural, effective, and affordable healing solutions to our patients. As we continue to grow, we are looking for passionate sales professionals to help us reach more people and spread awareness about the benefits of cupping therapy. Job SummaryWe are seeking an experienced and target-driven  Senior Telecaller  with a minimum of  3 years of experience  in outbound sales telecalling. The candidate will be responsible for reaching out to prospective patients and clients across Chennai, educating them about our cupping therapy services and wellness packages, booking appointments, and consistently achieving monthly sales and conversion targets. Key ResponsibilitiesMake a high volume of  outbound calls  to prospective patients, leads, and walk-in inquiries to promote Alshifa's cupping therapy and wellness services. Educate callers about the  benefits of cupping therapy (Hijama) , treatment packages, and ongoing health offers. Book and confirm patient appointments  for consultations and therapy sessions at the clinic. Achieve and exceed  daily, weekly, and monthly targets  for calls made, appointments booked, and conversions. Follow up with  cold leads, warm leads, and past patients  to encourage repeat visits and package upgrades. Handle patient queries and objections regarding treatments, pricing, and scheduling with empathy and professionalism. Maintain accurate records of all calls, leads, appointments, and follow-ups in the  CRM / patient management system . Coordinate with the front desk and therapy team to ensure smooth appointment scheduling and patient flow. Generate  referrals  from existing satisfied patients through proactive calling. Provide regular  daily and weekly sales reports  to the Clinic Manager. Stay updated on all clinic services, new treatments, promotional offers, and health camps. Eligibility & RequirementsCriteriaDetailsEducationMinimum 12th Pass / Graduate (Any Stream)ExperienceMinimum 3 years in outbound telecalling / telesalesProcess ExperienceMust have hands-on experience in outbound sales process (Healthcare / Wellness / Clinic experience is a strong plus)Target ExperienceProven track record of working in a target-based environment and consistently meeting/exceeding goalsLanguageExcellent communication in Tamil & English (Hindi/Urdu is an added advantage)Age22 – 35 years (Preferred) Key Skills & Competencies✅ Strong  persuasion and negotiation  skills with a consultative selling approach ✅ Excellent  verbal communication  in Tamil and English ✅ Empathetic and patient-friendly tone suitable for a  healthcare environment ✅ Ability to explain  health and wellness services  clearly to diverse audiences ✅ Proficiency in  CRM tools , Google Sheets, and basic MS Office ✅ Strong  follow-up discipline  and lead management skills ✅ Self-motivated with a  competitive, target-oriented  mindset ✅ Ability to handle  rejection  and maintain high energy throughout the day ✅ Good  time management  and multitasking abilities What We Offer💰 Competitive salary:  ₹20,000 – ₹30,000/month Attractive incentives  on every confirmed appointment & package sale Opportunity to grow into a  Team Lead / Sales Manager  role Training on cupping therapy services and healthcare sales techniques Supportive and respectful  clinic work environment A workplace that values  ethical practices and patient well-being Fixed working days with weekly off