Manager Accounts Receivable Tower Lead (BFSI) Mumbai - GO/JC/4609/2026

Job Title: Manager Accounts Receivable Tower Lead (BFSI) Mumbai

Job Location: Mumbai

Work Model: Mandatory Work from Office

Candidate Expectations

Total and Relevant work Experience of 10+ years in Accounts Receivable / Order-to-Cash operations, preferably in BFSI / Leasing / Shared Services

Candidate Location - Anywhere in India

Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services)

Education and Certification

Qualification: Minimum 15 years education, Bachelors degree, MBA or equivalent from a reputed institution.

Detailed Job Description

Strong experience in Accounts Receivable and Order-to-Cash operations. Proven experience managing operational teams (40+ FTE preferred). Strong client-facing and stakeholder management experience. Expertise in Accounts Receivable processes. Strong analytical, governance, and problem-solving skills. Experience driving automation and process transformation initiatives. Working knowledge of ERP platforms such as Oracle, EPM, APRO. Ability to manage global stakeholders across geographies.

Responsibilities

Own service delivery across Accounts Receivable processes. Drive achievement of SLA/KPI targets and AR metrics including DSO, aging, and cash application accuracy. Act as the primary operational interface for client stakeholders and delivery leadership. Manage teams with focus on productivity, quality, retention, and capability building. Lead governance reviews, operational reporting, and escalation management. Drive automation, process improvements, and continuous improvement initiatives. Ensure compliance with contractual, financial, and operational commitments. Partner with internal and client stakeholders to improve end-to-end Order-to-Cash performance. Support transitions, process expansions, and transformation initiatives.

Key Skills

Accounts Receivable, OTC, O2C, O2C Tower lead, AR Billing, Cash application, Dispute management,

Other Remarks

Open to work in global timing

Documents Mandatory- Personal, Academic and professional .